Three Things Homeowners Should Know About Air Conditioning Services

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Before calling us for Service

  • Make sure that all the switches of your thermostat are in the correct position.
  • Make sure that your circuit breakers are in the ON position.
  • Make sure that your filters are clean.
  • Do not start and stop the unit, the compressor can be damaged.
  • Check the air access if you have a ground unit.

If you have a Heat Pump

  • Don’t turn your thermostat off during cold weather.
  • If you have an electronic thermostat, don’t set back the temperature setting during night time hours.
  • During cold months, even in Arizona, frost and ice may appear on the outside unit. This is normal and in this case the heat pump may go into a defrost cycle. During a defrost cycle, for a few minutes the noise of your heat pump will change and steam can come out. This is normal.
  • Some cooler air can come for a few minutes during a defrost cycle.
  • Don’t turn your thermostat off during a defrost cycle.

30% of all calls are the result of a poor maintenance

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